Associates:

SM Training (UK) Ltd

SM Training have developed expertise in many areas of conflict management, risk assessments and drug & alcohol education programmes; and have extensive experience in the design and delivery of training courses for both large and small companies.

We believe that with our combination of expertise and experience, together with a commitment to high quality cost effective training, we can provide tailor-made programmes to suit any client

Our experience and involvement in 'start-to-finish' of training development and delivery has led to International consultancy and masterclass seminar training.

The need for conflict management training for employees has never been greater.

It is a sad fact that, increasingly, employees face hostility from clients or the general public, often this can become a dangerous situation, especially if the situation or circumstance is misinterpreted by either party.

Such situations can very quickly escalate with either party exposed to an act of violence and the subsequent legal implications of such an act.

These occurrences very often happen as part of the job role or whilst executing the job itself. As a consequence the employer, under the Health & Safety Act, must make provision for staff training to eliminate or reduce the possibility of work related violence.

Tel: 0845 347 0017
Email: info@smtraininguk.com
Address:
SM Training (UK) Ltd
Lake View,
The Maltings
Shepton Mallet
BA4 5QE